Lines are open Monday to Thursday from 9am to 5pm, and Fridays from 9am to 4pm
£25 in M&S vouchers when you join*
Immediate cover for pre-existing conditions*
No maximum joining age limit*
Thank you for visiting this dedicated webpage for members of The Exeter
Your cash plan cover with The Exeter will be ending soon and, if you would still like help with your everyday health costs, we would be delighted to welcome you to Sovereign Health Care. We believe better health is for everyone and have been supporting people for over 150 years.
We have exclusive joining offers when you join our Good All Round cash plan and quote Exeter. Read on for details.
Good All Round health cover from £2.28 a week
Our Good All Round cash plan can help with your everyday health expenses, so paying for check-ups and treatment isn’t as much of a worry. You can claim, up to your cover level limit, 100% of your dental and optical costs and up to 50% of other health costs including prescription charges, physiotherapy, chiropody, earwax removal and much more. Plus, Good All Round pays a fixed sum if you have to spend time in hospital.
Anyone over 18 can join, no medical is needed and there are five levels of cover to choose from. Private and NHS treatment are covered and you can choose your practitioner.
From top to toe we can help with your health costs – click here to find out more about what’s covered.
Exclusive joining offers for The Exeter*
Simply quote Exeter in the ‘offer code’ field when you apply to receive these exclusive joining offers:
✔ Immediate cover for pre-existing conditions
✔ No maximum joining age limit
✔ No qualifying period
✔ £25 in M&S vouchers as a thank you for joining
Up to four dependent children covered for free!
For no extra cost, an adult’s plan covers up to four dependent children aged under 18. Each child has their own payback allowance and is covered at the same level as the policyholder for all benefits except birth/adoption. You can also pay to cover your partner or other family members too!
Claiming is easy
You can claim from day one and you have 12 months from the date of treatment to make a claim. You can claim online or by post and the money can be paid directly into your bank account.
Access exclusive member benefits**
When you register for the online customer area, not only can you claim online, you can also access a 24-hour GP service where you can speak to a practising NHS GP wherever you are in the world. Plus, through Sovereign Perks you can access a range of online and high street discounts.
Here are some frequently asked questions about Good All Round:
Who can join?
To join the Good All Round cash plan you must be aged 18 or over and a permanent UK resident. We will waive the usual maximum age limit of 65 if you quote Exeter when you join. If you are between the ages of 16 and 18 and in full time employment, we may consider your application on an exceptional basis. For no extra cost, an adult’s plan can cover up to four dependent children aged under 18 too. They enjoy all the same benefits as you, except birth/adoption, and they even get their own payback allowance.
How much can I claim?
Here is an example of how level 2 Good All Round cover could help you keep on top of your everyday health care costs. This costs £15.60 per person, per month (£187.20 per year).
Scroll to see more| Amount paid for treatment | Cash back from Sovereign | Total amount you can claim back per claiming year | Amount you have left to claim | ||
 |
NHS dental check-up and treatment | £75.30 | £75.30 | £90 | £14.70 |
 |
Eye test and contact lenses - 100% payback | £70 | £70 | £90 | £20 |
 |
Four physiotherapy sessions at £40 each - 50% payback | £160 | £80 | £300 | £220 |
 |
Three NHS prescriptions at £9.90 each - 50% payback | £29.70 | £14.85 | £24 | £9.15 |
| Total | £335.00 Paid for treatment | £240.15 Cash back from Sovereign | |||
NHS costs correct at 01/04/2025
If you claimed for dental, optical, physiotherapy and prescription costs, you could get £240.15 cash back on the £335.00 you spent on treatment.
Please see the table of benefits for details of the full range of benefits you can claim for.
How do I make a claim?
Claiming is easy – you can send your claim online or by post, it’s entirely up to you! Once received, your claim will be processed and your money can go directly into your bank account.
How soon can I claim?
When you join the Good All Round cash plan, you can claim from day one but there’s no rush, you have 12 months from the date of treatment to submit a claim. When you apply and quote Exeter, you will receive immediate cover for pre-existing conditions and we will waive any qualifying periods.
Can I cover my family?
Of course, you can include up to four dependent children aged under 18 who live with you for free on your policy. Each child has their own payback allowance and is covered at the same level as the policyholder for all benefits except birth/adoption.
You also have the option of paying to cover your partner or additional family members too. It’s a great way to help them stay healthy!
What member benefits do I have?
When you register for the online customer area, you’ll get access to these exclusive Sovereign member benefits**:
GP24
With GP24, you have convenient access to a practising NHS GP, wherever you are in the world. The services are available over the phone or online, and include:
- 24/7 GP telephone consultations
- Private prescription service
- Online webcam GP consultations
Sovereign Perks
Enjoy a wide range of online and high street discounts, including:
- Gym membership and shopping vouchers
- Family entertainment and attractions
- Hotels and holiday extras
- Car insurance and maintenance
Sovereign Perks also provides access to a 24-hour confidential telephone helpline and digital services to support your wellbeing.
How do I contact The Exeter about my cover with them?
If you have any more questions about the closure of your existing policy with The Exeter, please call their Customer Services Team on 0300 123 3256 or email cashplanclosure@the-exeter.com. You’ll also find further support at the-exeter.com/CP-FAQs.
If you have any other questions, please call us on 01274 841166 and quote Exeter.
Lines are open Monday to Thursday from 9am to 5pm, and Fridays from 9am to 4pm.
Here are some useful documents:
*Exclusive joining offers for The Exeter members – terms and conditions. To qualify for the exclusive joining offers for The Exeter members, you must quote ‘Exeter’ when you join online or by phone or use the dedicated application form to apply by post. All applications are subject to acceptance. Once accepted, you will receive immediate cover for pre-existing conditions, £25 in M&S vouchers and we will waive the maximum joining age limit and any qualifying periods. To qualify for the voucher offer, you must remain a customer beyond the 14 day cooling off period. Vouchers will be sent within 8 weeks of the application being accepted subject to payment of the first Direct Debit. No alternatives to this promotion will be offered. Sovereign Health Care reserves the right to alter, cancel or withdraw the offers at any time.
**The GP24 service is provided by HealthHero on behalf of Sovereign Health Care. By using the GP24 service, you agree to HealthHero’s terms and conditions, which are available on the GP24 app. Terms and conditions apply to the use of Sovereign Perks, details of which are available through our secure customer area. Sovereign Perks is managed and run on behalf of Sovereign Health Care by Parliament Hill Ltd using third party partners. Any purchases you make will be with the relevant third party and not Sovereign Health Care and will be subject to their terms. All offers may be withdrawn or changed without notice.