To make sure that you always get the most from your policy, it’s important that you tell us about any changes so that we can keep your policy details up-to-date.

  • Have you moved?
  • Have your personal circumstances changed?
  • Have you had a baby and would you like to add them to your policy?
  • Would you like to change your level of cover?
  • Do you pay premiums from your salary and you’re moving jobs?
  • Would you like to change your Direct Debit details or which account your claims are paid into?

If you need to update any of your details simply contact our customer support team by:

  • Calling 01274 841 130 – lines are open Monday to Thursday from 9am to 5pm, and Fridays from 9am to 4pm
  • Emailing – please remember to include your policy number, name and address on your email
  • Or you can complete our contact page
  • If you just want to update your address, you can do this online by registering for our secure customer area

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