The Employee Assistance Programme (EAP) gives employees access to confidential support, assistance and counselling to help them deal with a range of life events. The service is generally free for employees to use and is confidential. Asset, our comprehensive employer paid health care cash plan, includes the EAP as standard.

Benefits of the EAP include:

  • A 24-hour telephone support helpline – available 24 hours a day, 365 days a year
  • Online support service – provides a wealth of information and advice across a range of topics including home life support, work life assistance and physical and emotional health
  • Face-to-face counselling – includes up to 8 sessions of face-to-face counselling, including cognitive behavioural therapy (CBT) where clinically appropriate
  • Medical information – qualified nurses are available to offer information on a range of medical or health related issues
  • Access to legal, financial and consumer information
  • Support for managers – telephone support and guidance to help managers deal with workplace challenges

The EAP is provided by a specialist third party.

Below are just some of the life events the EAP can help employees cope with:

Personal and family matters

Divorce, separation, infertility, miscarriage, unplanned pregnancy, abuse, anxiety disorders, bereavement, caring for relatives

Relationship milestones

Getting married, moving in together, civil partnership, having children, step families, managing joint finances

Managing money

Budgeting, managing debt, credit cards, pensions, investments, saving, tax, banking

Buying a new home

Mortgages, solicitors, surveys, moving costs, estate agents, emotional impact

Starting a new job and returning to work

Preparation, fitting in, support, work colleagues, stress, new skills, maternity leave, child care, relocation

Staying healthy

Your body, stress, nutrition, smoking and drinking, life stages


Support around diagnosed illness, terminal illness, depression, alcohol and drug abuse, addiction, telling the family, living with illness

Retirement issues

Coping with change, working after retirement, emotional preparation, financial planning, tax, investments, wills

Easy to apply, simple to implement. Why wait? Call us on 01274 841 127, or enquire online.

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