This year’s World Mental Health Day highlighted how much of an issue mental health has become, with LinkedIn feeds full of professionals’ stories of mental health challenges. While businesses have rightly been focused on managing the physical impact of COVID-19, it’s clear the pandemic has ignited another major crisis: employee mental health.

According to Parliament, the number of people seeking NHS help for mental health problems is at a record high1. What’s more, growing demand for mental health services comes at a time when the NHS is already under tremendous pressure, creating the potential for major impact on businesses, particularly those already struggling with COVID-related absence and the national shortage of skilled staff. Evidence suggests that 12.7% of sick days2 can be attributed to mental health conditions, costing UK employers almost £35 billion per year3. So what can businesses do to help safeguard employees and minimise impact on the bottom line?

Taking a positive approach

While mental health is challenging and complex, there are three straightforward steps businesses can take to be proactive:

  1. Create a culture where employees feel safe to speak up
  2. Equip managers to spot the signs and help team members
  3. Empower and support employees to address worries, stress and anxiety

Businesses can clearly demonstrate to employees that they care about mental health by putting in place policies and support systems as well as encouraging behaviours that promote a work/life balance. Perhaps consider creating a team of mental health first aiders whereby employees can be trained in how to spot signs that a colleague may be struggling, how to support them to help build their resilience, and where to direct them for help so they can take early action.

Employee Assistance Programmes

Perhaps the most direct and impactful step businesses can take is to offer an Employee Assistance Programme (EAP) to employees and their families. Quick and cost effective to set up, EAPs offer help with personal and/or work-related problems that may impact performance, health, and mental and emotional wellbeing.

EAPs provide confidential support, assistance and counselling to help employees deal proactively with challenges such as stress, childcare, family and relationship matters, and health issues such as nutrition, smoking and drinking, anxiety and depression. EAPs also offer practical support such as legal and financial assistance, enabling employees to access guidance and information to help resolve issues before these become a source of stress. Importantly, EAPs also help managers deal with workplace challenges within their team.

EAPs are an invaluable tool for businesses to provide immediate, expert help for employees and managers, allowing leaders to focus on the day job.  For more information, read our new employee health and wellbeing guide and find out more about EAPs at



2 Mental health statistics: mental health at work | Mental Health Foundation



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